• I already paid, but cannot access the course.

    If you already paid but cannot access the course, please reach out to us! Email us at
  • I have already created an account, but I am having trouble logging in.

    If you are having trouble logging in, first make sure that you are logging in with the email address that you used when creating your account. If you are still having trouble, please reset your password. To do this, head to the Lightricks Academy website > tap Log In at the top right corner &g...
  • What is the payment process for a course?

    Each course is a one-time purchase of $19. There are no hidden fees or extra fees for a course.
  • What is your refund policy?

    We offer a full refund within 14 days after your purchase. Reach out to our customer experience team if you need assistance regarding your purchase and to request a refund. You can contact us at any time and we will get back to you as soon as possible.